Operations
About Harmony
We're building the conversation infrastructure for people-facing teams.
We're early and distributed across 3 continents. Small team of repeat builders who love product, craft, and taste. High velocity is the default. We ship fast, decide fast, and move on.
We have paying enterprise clients and ten people. Everything that keeps a company running still sits with the founders: contracts, access, compliance, invoices, travel. All of it manual, squeezed between customer calls. That stops working now.
This is the role that takes it. Not to run a checklist someone wrote for you, but to build the operating system of a company that doesn't have one yet. You'll build each piece once, properly, and then it never needs a human again. Most of it should run on agents and automations, not on you.
We don't count years. We care that you move fast, that you're technical by instinct, and that mess makes you want to fix it rather than wait for someone to tell you how.
What you'll do
- Own operations across the whole company. People and contracts, access and tooling, security and compliance, legal documentation, finance, investor and internal reporting. Cross-org, no single boss, no lane. Whatever is still manual becomes yours, and then it becomes a system.
- Protect the founders' time. You run the operating flow around the founding team: what gets time, what doesn't, what's critical in the inbox, what gets drafted, what gets dropped. Every hour you clear goes to clients and product.
- Research and prepare. Gather context, brief the team before key meetings, and make sure they walk in ready.
- Run operational projects end to end. Travel, offsites, event logistics, IT and hardware, ad hoc initiatives. You anticipate what's needed and clear the path before anyone asks.
- Build the system, not just manage it. Workflows, automations, and the operational infrastructure that makes the whole team faster.
- Be the connective tissue. Organise the digital workspace and the information systems so context flows out of founders' heads and into somewhere people can find it.
About you
- You've run real operational work somewhere, at a startup, an agency, an ops or finance team, or a company you built yourself. What you've actually run matters more than the title on it.
- AI-native. You reach for agents and automation before manual work, and you already build with AI daily.
- Fluent English, written and spoken. You'll write to investors, clients, and candidates, and the words need to land. Polish is a plus.
- Fast with tools. Notion, Slack, Google Workspace, anything new. Hours, not weeks.
- Detail-obsessed and discreet. Clean records, accurate numbers, and contracts, comp, and security data handled like they're yours.
- High ownership, low ego. You don't wait for instructions. You see the problem, you fix it, you tell the team what you did.
Tools
Notion, Slack, Google Workspace, Linear, HubSpot. Plus the AI tooling to glue it together, and whatever you decide we should be using instead.
How we work
- Own it fully. You don't need permission to do great work here. See something broken? Fix it.
- Build the system, not just the thing. If you're doing it twice, automate it.
- Be direct, be kind. Feedback is fast, honest, and specific. But always with care. Trust is the infrastructure that makes speed possible.
- Ship it. A V1 with real users beats a V5 in a slide deck.
- Stay curious, stay humble. "I don't know" is a starting point.
What we offer
- B2B contract, full-time. 2,500 to 3,300 USD per month depending on scope and experience. 30 days' notice.
- Remote-first, async-friendly.
- Direct impact. Ten people, no layers, and you work with all of them.
- Paid co-working space.
- Flexible leave.
- Growth. Once operations run themselves, the next areas open up: workflow design, client success, product. We're not going to pretend we know the date.
How to apply
Email [email protected] with your resume and a brief note or Loom about something you organised, automated, or fixed that nobody asked you to.
Process: Intro call → Deep dive with the team → Paid working period (full rate) → Permanent offer.
Amazing talent comes from all kinds of backgrounds. If this resonates, reach out.