Feedback grounded
in what was said.
Select a quote, a behaviour, a decision point — and anchor your feedback to exactly what happened. Recipients get the clip, the context, and your commentary. No ambiguity.
Book a demoFrom conversation to coaching in three steps
Harmony captures the evidence
Every call is automatically transcribed and analysed. Harmony extracts key moments, quotes, and behaviours — giving you a precise record of what was actually said, not what you remember.
Review and select moments
Browse the conversation highlights and pick the specific quotes and events you want to anchor your feedback to. Every piece of feedback links back to a timestamped moment in the call.
Deliver structured, actionable feedback
Write your feedback against a consistent template and share it with your team. Recipients get the full context — the clip, the quote, and your commentary — so they can act on it immediately.
Specific, verifiable, tied to the moment.
Evidence-based feedback
Every comment is anchored to a real moment in the conversation. No more vague impressions — just specific, verifiable observations your team can trust.
Timestamped call clips
Link directly to the exact moment in the recording. Recipients can watch or listen to the relevant clip alongside your feedback for full context.
Feedback templates
Standardise how feedback is structured across your team. Define the criteria that matter most and ensure every review follows the same format.
Feedback history
Track how individuals and teams improve over time. A full audit trail means every feedback conversation is documented and easy to revisit.
Unlike feedback written from memory, Harmony feedback is tied to the exact words your team used — making every review specific, fair, and impossible to dismiss.
Start giving better feedback
Evidence-based. Consistent standards. Real improvement.