Harmony
Product launch

Next generation artificial intelligence and meetings platform.

Sales calls. Support tickets. Customer chats. Internal team meetings. Captured, searchable in plain English, actionable, built into next generation AI operating system for your company

Explore the platform
Harmony Platform

Trusted by forward-thinking teams

DocplannerAdlookNetguruRTB HouseFeroxHeliov

SaaS company

10 hours

saved per week, per rep

Enterprise sales team

73%

faster follow-ups after meetings

Global consultancy

95%

of meetings automatically captured

Tech scale-up

more coaching conversations

Call center

100%

call coverage, up from less than 1%

One loop. Every team.

Recordings, feedback, and product decisions no longer live in three silos. One system ties every team to what customers actually said—so you can capture, understand, and act in the same place.

01

Capture

Meetings, calls, and touchpoints land in one place—recorded, transcribed, and searchable without another tool or export.

02

Understand

AI surfaces patterns, risk, and opportunity across thousands of conversations so you see what is really driving revenue and churn.

03

Act

Turn insight into coaching, playbooks, and product decisions your whole org can use—while the context is still fresh.

01 — CAPTURE

Every conversation in your company, in one place.

Sales lives in Zoom. Support in Intercom. CS on Meet. Hiring on Aircall. Each tool hoards its own conversations. Harmony connects to all of them. Native, two-way, no scripts.

  • Native integrations, not bolted on. Direct connections to Zoom, Meet, Teams, Intercom, Aircall, Talkdesk, and Slack. No bots in your meetings. No middleware in your stack.
  • Voice, video, and text in one search. A question asked on a sales call, a support ticket, and a hiring screen returns one answer.
  • Two-way sync with your CRM. HubSpot, Salesforce, Pipedrive. Calls update the records. Records inform the calls.

Capture · Live feed

Zoom logo
Zoom428
Google Meet logo
Meet312
Intercom logo
Intercom2,184
Aircall logo
Aircall617
Microsoft Teams logo
Teams156
Slack logo
Slack8,920

Harmony

DATA LAKE·LATAM Sales Team Q1

20,074 meetings·14 questions live

YES / NO · 01

Did the rep promise something we don't sell?

8% Yes

SCALE 1–10 · 06

How clearly did the rep handle pricing pushback?

8.2/10

CATEGORIES · 12

Features customers asked for that we don't have

Mobile app
31%
Salesforce sync
24%
Custom roles
18%
02 — UNDERSTAND

Every conversation analyzed. Every question answered.

Harmony analyzes every conversation the moment it ends. Scores against your criteria. Lets you ask any question across every call in your organization.

  • Ask anything. About every call. "Which deals lost because of pricing this quarter?" "Are reps actually using the new playbook?" "Who's mentioning competitors most?" Yes/no, scored 1–10, full coaching notes. Pulled from every conversation, not a 5% sample.
  • Scored automatically. Tracked over time. Define what good looks like. Harmony evaluates every call against it. Watch the metric move across thousands of calls, week over week.
  • Every answer is traceable. Click any insight and land on the second it was said. No hallucinations. No black box.
03 — ACT

Every insight, acted on.

Most conversation tools stop at the dashboard. The chart updates, the insight surfaces, then your team has to remember, switch tools, and do the work by hand. Harmony does the work for you, the moment the call ends.

  • Skills. Single, ready-made actions. Update a HubSpot deal. Draft a follow-up email. File a Linear ticket. Use what's in the marketplace or build your own.
  • Agents. Skills with judgment. A customer signals churn on a CS call. An agent alerts the AE, briefs the CSM, and files a ticket for product. It decides what's needed, picks the right Skills, and ships the work end-to-end.
  • Workflows. The triggers that fire it all. Call ends, an agent runs. Pricing objection comes up, an agent runs. New customer signs up, an agent runs. No code. No babysitting.

Deal follow-up agent

Running

Triggered by

Vesta Software·Discovery call ended

“Yeah, pricing is something we'd need to come back to.”

Pricing objectionhandled softly
  • 01

    Read transcript and extract objections

  • 02

    Identify gapPRICING

  • 03

    Draft value-anchored follow-upEMAIL

  • 04

    Update deal stageHUBSPOT

  • 05

    Schedule security review and follow-up call

4 of 5 complete·47s elapsed

12 agents ran today

Northwind & Co

Flagged, alerted AE, opened ticket

2m ago

Helix Health

Counter-proposal queued in Gmail

14m ago

Linn & Co

Kickoff scheduled, team looped in

1h ago

What fast-growing teams say about Harmony

With Harmony, we can measure everything with precision across hundreds of thousands of conversations simultaneously — like having a ruler for every single interaction at scale.

Michał Sadowiak

Michał Sadowiak

VP AI Go-to-Market, DocPlanner

Building a new venture means making 20 decisions a week before you have enough data. Harmony collapses the time between a customer conversation and a product decision. We move faster — and we make fewer expensive mistakes.

Ignacy Studziński

Ignacy Studziński

Venture Architect, The Heart

I wish this tool had existed for years. We never were able to measure our team's performance with such laser precision — not samples, not gut feel, every single conversation. For the first time, I know exactly where we're winning and exactly where we're losing customers. And I can prove it.

Taylor Burke

Taylor Burke

Head of Customer Success, Rendr

I've built four companies. Every one of them made the same mistake — we stopped listening to customers the moment we got busy. Harmony is the first tool that makes that impossible. The signal is always there. You just have to act on it.

Jason Whitfield

Jason Whitfield

Co-founder, Stackline

We used to run quarterly user research sprints to figure out what customers actually needed. Now Harmony tells us in real time — from conversations already happening. We shipped the right feature three months earlier than we would have. That's a competitive advantage, not a productivity tool.

Sarah Okonkwo

Sarah Okonkwo

VP of Product, Clarid

We replaced three separate tools with Harmony. The AI-powered summaries alone save our team over 10 hours a week.

Marcus Chen

Marcus Chen

VP of Sales, Reforge

Having sovereign AI that runs on our own infrastructure was a non-negotiable for our compliance team. Harmony made it effortless.

Sarah Lindqvist

Sarah Lindqvist

CTO, Northvolt Energy

Our reps close deals faster because they actually review their calls now. The action items and follow-ups are spot on.

James Okafor

James Okafor

Head of Revenue, Lattice

Explore the Marketplace

Browse agents, integrations, skills, and models built by the community and our team. Extend Harmony to fit your workflow.

AgentsIntegrationsSkillsModels
Marketplace Coming March 2026

Start running on what was actually said.

The companies that figure this out first will run flatter, ship faster, and feel completely different to work in. We're building the layer that makes that possible.

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