Know who's excelling.
Know why.
Define your criteria. Assign weights. Harmony scores every call automatically — and links every score back to the exact moment that produced it. Managers give feedback from evidence. Reps improve from clarity.
Book a demoFrom conversation to score in three steps
Define what good looks like
Build scorecards from your AI insights: talk ratios, objection handling, checklist completion, yes/no criteria. Each criterion gets a weight — so your most important behaviours drive the final score.
Harmony scores every call
After each meeting, Harmony runs your scorecard rules against the AI-extracted insights and calculates a final score — with a full per-criterion breakdown. You always know exactly why a rep scored the way they did.
Review, improve, repeat
Managers see period summaries, team leaderboards, and per-call breakdowns. Approve scores, add notes, and track trends over time — closing the loop between observation and action.
From criteria to feedback in minutes
Configurable scorecards
Create multiple scorecards for different teams, roles, or use cases. Fully customizable weights and criteria — no one-size-fits-all templates.
Automatic scoring
No manual entry. Every meeting is scored the moment insights are processed. Your data is always current without extra work.
Period summaries
Weekly, biweekly, monthly, or quarterly roll-ups with averages, medians, and trend indicators — giving managers a clear picture at every cadence.
Manager review
Approve or reject period scorecards with notes. Full audit trail ensures accountability and keeps feedback conversations grounded in data.
Unlike subjective feedback, Harmony scores are grounded in what was actually said. Every score links back to specific moments in the conversation.
Every call scored. Every score explained.
See how Harmony turns conversations into objective performance data your managers can act on.