Harmony
Data residency

Seus dados, sua jurisdição

Escolha onde seus dados residem. Atenda aos requisitos regulatórios com hospedagem regional, controles de soberania de dados e garantias contratuais de residência.

WHERE YOUR DATA LIVES

Data that stays where you put it

Set your region once. Everything Harmony stores and processes stays inside it.

Pick your region

Store and process your data in the EU, US, or Brazil. Need EU-only? We set that up at onboarding.

Data sovereignty

Your data respects national borders and local data-protection laws, with no silent movement between regions.

Isolated storage

Your workspace is logically isolated from other tenants, with its own encryption keys and access controls.

Regional encryption keys

Encryption keys are managed in your region with Google Cloud KMS, so data at rest never leaves it unprotected.

Transfer controls

If a transfer is ever needed, standard contractual clauses and encryption protect the data in transit.

Contractual guarantees

Your residency choice is written into your contract and backed by technical enforcement, not just a promise.

COMPLIANCE & CONTROL

Built to satisfy your regulators

GDPR and LGPD ready

We operate under GDPR and Brazil's LGPD, with a data processing agreement available for your records.

Standard contractual clauses

SCCs cover any cross-border processing so your legal team has the paperwork it expects.

Right to erasure

Delete recordings and transcripts on demand, and set retention or auto-delete rules that fit your policy.

Export on demand

Export your data any time in open formats. Your information is never locked inside Harmony.

Breach notification

A defined process notifies you promptly if an incident ever affects your data, with clear next steps.

Residency audit trail

Access and processing events are logged and exportable, so you can show auditors where data has been.

GOVERNANCE

A clear record of where data goes

Residency you can prove, with a named owner accountable for your data.

A named data owner

A data protection officer owns residency and privacy questions and is reachable when you need answers.

No silent egress

Data does not move to another region without your agreement. What you choose is what happens.

Residency reporting

Get clear reporting on where your data is stored and processed whenever your compliance team asks.

COMMON QUESTIONS

Data residency, answered

Still have a question? Our team is happy to walk through your requirements.

Which regions can I choose from?+
You can store and process your data in the EU, the US, or Brazil. If you need EU-only processing, we configure that during onboarding.
Can my data move between regions?+
No. Once you set a region, your data stays there. Any exception would need your explicit agreement first.
Are you GDPR compliant?+
Yes. We operate under GDPR and Brazil's LGPD, and we provide a data processing agreement and standard contractual clauses.
How is data encrypted?+
Everything is encrypted with AES-256 at rest and TLS 1.3 in transit, with keys managed in your region using Google Cloud KMS.
Can we export or delete our data?+
Yes. You can export in open formats or delete recordings and transcripts at any time, and set your own retention rules.
Can you prove where our data lives?+
Yes. We provide residency reporting and an exportable audit trail so you can show auditors exactly where data has been stored and processed.

Keep your data where
it belongs

Tell us your region and requirements, and we will set Harmony up to match.